Can I receive compensation from Clarion Housing association?

Yes, If you live in a council home, social housing, or property from a housing association, your landlord is legally obligated to make sure that it is suitable for human beings to live there and that everything is in proper working order.

Housing disrepair is when a rented property deteriorates or requires repairs so that it is safe and suitable to live in, it is your landlord’s responsibility to ensure a reasonable living standard is met.

Housing disrepair usually consists of the following issues:

  • Mould or damp problems
  • Pest infestations
  • Leaks & water damage
  • Broken heating systems
  • Faulty electrical wiring
  • Internal deterioration
  • Gutters, drains, pipes & structural
  • Broken kitchen & bathroom fittings

<p>clarion housing complaints</p>

Suing a housing association for disrepair and personal injury

Yes, if your housing association’s carelessness led to you getting injured, you might have a case for suing them. Housing association tenants have the same legal rights as private renters when it comes to this, so if your landlord was partly or fully responsible for your injury, then you can pursue compensation.

If you are injured as a result of your housing association’s negligence, you may be entitled to compensation. When it comes to claiming financial compensation if you are injured and your landlord is directly or indirectly responsible for the incident, you have the same legal rights as any other tenant.

Are Clarion responsible for damp or mould in my property? 

As a tenant, you may be wondering who is responsible for addressing any issues with damp in your rental property. The answer is typically the landlord. This is because most tenancy agreements contain an implied term stating that the landlord must keep the outside and structure of their rental properties in good working order.

Are you a Council or Housing association Tenant with housing disrepair issues?
If so we can help you claim compensation on a NO Win, NO Fee basis.

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client 4

Wayne B

Housing Association Tenant

client 4 client 4 client 4 client 4 client 4

Couldn’t leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Thank you so much

client 4

Wayne Test Funny

Housing Association Tenant

client 4 client 4 client 4 client 4 client 4

Couldn’t leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Thank you so much

Ashley Y

Council Tenant

We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed.

Liam M

Council Tenant

My flat was repaired in time for my child’s birth and I received rent refunds and compensation. The team were very helpful and understanding of my dangerous situation.

Bathroom & Kitchen Fixings

Clarion’s responsibility

  • Sinks, baths, showers, toilets and taps.
  • Worktops and kitchen units.
  • Wall tiles (three rows above kitchen worktops).
  • Waste outlets for washing machines and dishwashers.
  • Creating space for a washing machine.
  • Extractor fans.

Leaks, Blockages & Plumbing 

Clarions responsibility

  • Taps fitted by us.
  • Water mains, pipes and waste pipes.
  • Immersion heaters, if the property is electric heated.
  • Waste outlets for washing machines and dishwashers.
  • Cold water storage tanks.
  • External drains and septic tanks.

Are you a Council or Housing association Tenant with housing disrepair issues?
If so we can help you claim compensation on a NO Win, NO Fee basis.

Instant Claim Calculator

Interior decorations 

Clarions responsibility

  • Walls, ceilings and plaster.
  • Internal doors, frames, thresholds, architraves and stops.
  • Flooring, floorboards, floor joints and skirting boards.
  • Stairs and handrails.
  • External door locks and bolts.
  • Built-in cupboards.
  • Fixing damage caused by our repairs.

Electrics

Clarions responsibility 

  • Storage heaters, convector heaters and electric fires.
  • Hard-wired smoke and carbon monoxide detectors.
  • Individual door-entry systems.
  • Electrical testing.
  • Light fittings.

Mold & condensation 

Clarions responsibility 

  • Conducting surveys.
  • Cleaning affected areas with fungicidal wash.
  • Clearing blocked air vents.
  • Cleaning or replacing filters and duct systems in ventilation.
  • Installing extractor fans as needed.

Pest control & vermin 

Clarions responsibility 

  • Removing pests from communal areas.
  • Sealing openings that allow pests in to your home.
  • Structural surveys if you’ve reported cracking or structural problems.
  • Damp and disrepair surveys.
  • Woodworm, dry rot and wet rot treatment.
  • Removing or containing asbestos identified by an asbestos survey.

Are you a Council or Housing association Tenant with housing disrepair issues?
If so we can help you claim compensation on a NO Win, NO Fee basis.

Instant Claim Calculator

Roofs

Clarions responsibility 

  • Keeping the roof watertight.
  • Chimney breasts, stacks and flues.
  • Gutters, downpipes and gulleys.
  • Loft hatches.
  • Replacing insulation where we removed it to do work.

Windows & doors

Clarions responsibility 

  • Keeping windows, doors and walls watertight.
  • Misted double glazing.
  • Installing window locks for health and safety reasons.
  • Patio and balcony doors.
  • Conservatories and lean-tos made by us.
  • Ironmongery, catches, hinges and stays.

Windows and doors in my rented property, are Clarion responsible?

Although your rental agreement might state that the tenant is responsible for repairs, as a landlord you are still held accountable for damage done to doors and windows. Not being kept in good condition, broken windows and doors can cause all sorts of problems like mould growth or safety hazards.

To make sure everything is up to standard, check that exterior windows and doors close properly and don’t have any drafts. Take care of eroded sealants, dysfunctional door handles or locks, rotten window frames along with faulty hinges or glass pieces.

What should I do if my landlord doesn’t fix a damp problem?

As a social housing renter, you are entitled to a reasonable standard of living. Our social housing disrepair lawyers can help you take action and get the repairs you require, as well as compensation for any losses or pain you have had to endure. If you have an issue with your housing association, it’s critical that you do something about it right away. You might start by submitting a complaint to the organization.

A housing association must ensure that the properties it offers are in good working order and that any concerns with them are promptly addressed. Otherwise, the organization could be held responsible for paying damages as a result of its conduct or inaction.

Our house deterioration experts are sensitive to the physical, emotional, and financial strain that renting poor housing may put on renters.

Are you a Council or Housing association Tenant with housing disrepair issues?
If so we can help you claim compensation on a NO Win, NO Fee basis.

Instant Claim Calculator