How do I claim compensation from Clarion Housing association? 

Yes, If you live in a council home, social housing, or property from a housing association, your landlord is legally obligated to make sure that it is suitable for human beings to live there and that everything is in proper working order.

Housing disrepair is when a rented property deteriorates or requires repairs so that it is safe and suitable to live in, it is your landlord’s responsibility to ensure a reasonable living standard is met.

Housing disrepair usually consists of the following issues:

  • Mould or damp problems
  • Pest infestations
  • Leaks & water damage
  • Broken heating systems
  • Faulty electrical wiring
  • Internal deterioration
  • Gutters, drains, pipes & structural
  • Broken kitchen & bathroom fittings

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Can I sue a Clarion housing association for disrepair and personal injury

If you are injured because of your housing association’s carelessness, you may have a case for suing them. Housing association tenants share the same legal rights as private renters when it comes to this, so if you were hurt and it was partially or fully your landlord’s responsibility, then you can go after compensation.

If you are harmed as a result of your housing association’s carelessness, you may be eligible to pursue compensation. You have the same legal rights as any other private tenant when it comes to claiming financial settlement if you are injured and your landlord is directly or indirectly accountable for the incident.

Do Clarion Housing have to fix damp or mold in my home?

Yes, landlords are frequently in charge of dealing with damp issues. This is due to the fact that your tenancy agreement contains an implied term stating that the landlord is responsible for keeping the outside and structure of your property in good working order.

Are you a Council or Housing association Tenant with housing disrepair issues?
If so we can help you claim compensation on a NO Win, NO Fee basis.

Instant Claim Calculator

Ashley Y

Council Tenant

We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed.

client 4

Wayne Test Funny

Housing Association Tenant

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Couldn’t leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Thank you so much

client 4

Wayne B

Housing Association Tenant

client 4 client 4 client 4 client 4 client 4

Couldn’t leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Thank you so much

Liam M

Council Tenant

My flat was repaired in time for my child’s birth and I received rent refunds and compensation. The team were very helpful and understanding of my dangerous situation.

Bathroom & Kitchen Fixings

Clarion’s responsibility

  • Sinks, baths, showers, toilets and taps.
  • Worktops and kitchen units.
  • Wall tiles (three rows above kitchen worktops).
  • Waste outlets for washing machines and dishwashers.
  • Creating space for a washing machine.
  • Extractor fans.

Leaks, Plumbing Repairs & Blockages 

Clarions responsibility

  • Taps fitted by us.
  • Water mains, pipes and waste pipes.
  • Immersion heaters, if the property is electric heated.
  • Waste outlets for washing machines and dishwashers.
  • Cold water storage tanks.
  • External drains and septic tanks.

Are you a Council or Housing association Tenant with housing disrepair issues?
If so we can help you claim compensation on a NO Win, NO Fee basis.

Instant Claim Calculator

Interior decorations 

Clarions responsibility

  • Walls, ceilings and plaster.
  • Internal doors, frames, thresholds, architraves and stops.
  • Flooring, floorboards, floor joints and skirting boards.
  • Stairs and handrails.
  • External door locks and bolts.
  • Built-in cupboards.
  • Fixing damage caused by our repairs.

Electrics

Clarions responsibility 

  • Storage heaters, convector heaters and electric fires.
  • Hard-wired smoke and carbon monoxide detectors.
  • Individual door-entry systems.
  • Electrical testing.
  • Light fittings.

Condensation & Mould 

Clarions responsibility 

  • Conducting surveys.
  • Cleaning affected areas with fungicidal wash.
  • Clearing blocked air vents.
  • Cleaning or replacing filters and duct systems in ventilation.
  • Installing extractor fans as needed.

Pest control, vermin and specialist surveys

Clarions responsibility 

  • Removing pests from communal areas.
  • Sealing openings that allow pests in to your home.
  • Structural surveys if you’ve reported cracking or structural problems.
  • Damp and disrepair surveys.
  • Woodworm, dry rot and wet rot treatment.
  • Removing or containing asbestos identified by an asbestos survey.

Are you a Council or Housing association Tenant with housing disrepair issues?
If so we can help you claim compensation on a NO Win, NO Fee basis.

Instant Claim Calculator

Roofs

Clarions responsibility 

  • Keeping the roof watertight.
  • Chimney breasts, stacks and flues.
  • Gutters, downpipes and gulleys.
  • Loft hatches.
  • Replacing insulation where we removed it to do work.

Windows & doors

Clarions responsibility 

  • Keeping windows, doors and walls watertight.
  • Misted double glazing.
  • Installing window locks for health and safety reasons.
  • Patio and balcony doors.
  • Conservatories and lean-tos made by us.
  • Ironmongery, catches, hinges and stays.

Who is responsible for windows and doors in a rented property?

Although your rental agreement might state that the tenant is responsible for repairs, as a landlord Clarion are still held accountable for damage done to doors and windows. If they’re not kept in good condition, broken windows and doors can cause all sorts of problems like mould growth or safety hazards

To make sure everything is up to standard, check that exterior windows and doors close properly and don’t have any drafts. Take care of eroded sealants, dysfunctional door handles or locks

What should I do if my landlord doesn’t fix a damp problem?

If your landlord is responsible for repairs related to your damp problem then they are legally obligated to make these repairs within a reasonable amount of time after you have informed them about the problem. If your landlord fails to carry out repairs then there are several ways that you can take further action.

Are you a Council or Housing association Tenant with housing disrepair issues?
If so we can help you claim compensation on a NO Win, NO Fee basis.

Instant Claim Calculator